The Utility Industry's most Consequential AI Forum
Affordability pressure. Accelerating electrification. Rising regulatory expectations. And AI moving from experimentation to operational expectation - fast.
The question is no longer whether to adopt AI. It's whether your strategy is built on something real.
EmPOWER AI: London brings together invited utility and energy leaders from both regulated and deregulated markets to answer that question together through real deployments, candid peer conversation and direct access to the teams building the next generation of utility intelligence.
An elite forum for the leaders shaping the future of UtilityAI across the globe.
A working forum featuring real results, practical insights, and what's ahead.
Venue
40 Liverpool St, London EC2M 7QN, United Kingdom
The Program
Program Costs
Arrive
Wednesday June 10
Arrive & Connect
Networking Arrival & Welcome
Plan your travel to arrive in London on Wednesday morning. Hotel check-in begins at 10:30.
At 11:00, join fellow energy leaders for a hosted networking lunch - the conversations that carry through the programme start here. Sessions open at midday, taking you through a full afternoon of main stage content.
In the evening, join us for a gala dinner at the Andaz Hotel venue - an unforgettable setting for the most meaningful conversations of the forum.
Afternoon: Full main stage programme, Evening: Gala dinner at Andaz Studio
The Main Stage
No hypotheticals. Every session built around what a utility actually deployed - what worked, what tradeoffs were made, and what it genuinely takes to scale AI.
12:00
Welcome Lunch
Kick off the event with a networking lunch.
13:30
Opening Welcome
A warm welcome to EmPOWER AI London.
13:45
Who’s in the Room: Meet the Global Leaders
Thirty energy leaders. Multiple regions. One shared challenge.
14:00
The Case for Vertical AI — and the Power of Disaggregation
Why appliance-level intelligence is the moat — and the gap is real.
14:30
A Global Perspective, Built for Your Market
How a global landscape inspires innovation and AI excellence.
14:45
Break
14:55
The Smart Meter Paradox — Estonia 15 years on
15 years of smart meters: What we learned, and what wed change.
15:25
How Energy Retailers are Using Home Asset Identification to Drive Value
15:45
From Challenge to Outcome: Electric Irelands AI Story
Best in class CX. What it took to move from curiosity to results.
16:00
Roundtable: Voices from the Field: Customer Perspectives Across Markets
17:00
Future of Utilities Reception (Depart at 4:30PM) Broad Sanctuary, London SW1P 3EE, United Kingdom
Connect with over 1,000 utilitiy leaders at the Future of Utilities ‘after party’ reception
EmPOWER X Future Of Utilities
Day one closes with access to the Future of Utilities reception - where 1,000+ utility, DSO, and retail energy leaders from across the UK and Europe gather under one roof. As an EmPOWER AI guest, you'll move from an intimate day of peer exchange into one of the region's largest gatherings, where Bidgely brings you through the door. From there, the evening continues with a private dinner out in London.
20:00
Dinner: Blue Boar (Elevated twist on classic Pub Dining) 45 Tothill St, London SW1H 9LQ,
Enjoy a group dinner at a restaurant in central London
Sessions
Thursday June 11
Go Deep.
Breakfast. Then Go Deeper.
Join us 155m above the city in Sky Garden for a breakfast treat and enjoy the sunrise over the city. The morning rounds out with impactful sessions and lunch, followed by open time directly with Bidgely product teams. We close the event with a dinner banquet nearby.
Morning: Hosted at Sky Garden.
8:00
Sunrise Coffee — Sky Garden (Meet in hotel lobby at 8:00AM)
Enjoy the view from Sky Gardens, overlooking London
8:00AM Sky Garden
Meet at the hotel lobby at 8:00 where we take as short 10 minute walk to Sky Garden, where you'll grab freshly brewed coffee paired with a choice of breakfast pastries, and watch London awake as you soak in the idyllic garden surroundings and breath-taking views across the Thames.
9:30
From Interest to Action: What Actually Drives Customer Participation
LCP Delta on what drives behavioural demand response and what falls flat.
9:45
Your Data, Your Infrastructure, Your Rules
10:30
Break
10:45
Breakout A: Customer Engagement
Breakout B: Grid Planning & Revenue Loss Protection
12:00
Platform Roadmap: What's Possible Now, and What's Next
Dive in to real problems holding utilities back — TOU adoption, heat pump targeting, churn, cost-to-serve — how precision AI solves them today, and an exclusive first look at what s on the roadmap.
13:00
Closing Session: Energy AI's Next Chapter
15 years of smart meters: What we learned, and what we’d change.
13:15
Lunch followed by Private 1:1 Meetings with Bidgely Experts
Deep dive into 1:1 meetings with Bidgely experts to drive key value for your organization, such as AI applications for theft, grid intelligence, personalised engagement, and new revenue.
18:00
Closing Dinner: Cinnamon Kitchen City, 9 Devonshire Square, London EC2M 4YL
Enjoy an evening in London, and leave EmPOWERed.
Depart
Friday June 12
Leave EmPOWERed.
Depart at Your Leisure
Leave London with confidence, clarity, and a clear path forward.
The most valuable conversations happen between sessions. Engage with your fellow innovations
EmPOWER AI London is designed to be as valuable outside the sessions as inside them. Here's what to look forward to beyond the agenda.
Future of Utilities Reception — 10 June 10, 13:00 (Wednesday)
As an EmPOWER AI guest, you'll move from an intimate day of peer exchange directly into one of the region's largest energy gatherings. Over 1,000 utility, DSO, and retail energy leaders from across the UK and Europe gather under one roof — Bidgely brings you through the door. A number of Bidgely partners including AWS will be in attendance, enabling broader ecosystem conversations.
Sky Garden Sunrise Coffee — 11 June, 8:00 (Thursday)
Day two opens 155 meters above the city at Sky Garden — one of London's most iconic viewpoints. Meet in the Andaz hotel lobby at 8:00 for a short 10-minute walk. You'll be greeted with freshly brewed coffee and breakfast pastries as London wakes up below you, with sweeping views across the Thames. It's the perfect way to start the final day.
A full breakfast is available at Andaz with your reservation. Sessions start at 9:30.
Hosted Dinners — 10 June, 20:00 (Wednesday) & 11 June, 18:00 (Thursday)
10 June: Experience an elevated take on a classic London pub at the Blue Boar, our dinner destination following the Future of Utilities reception.
11 June: Featuring elegant Indian cuisine, Cinnamon Kitchen City offers a fun way to close the EmPOWER AI London event.
These dinners offer a chance to continue the conversations in a more relaxed setting, explore the city, and get to know your peers around the table.
